Service with a Smile
Lisa Edwards Hair and Skincare

The Shop I Can’t Live Without! (In Town)
Lakeland

The Shop I Can’t Live Without! (Out of Town)
True Food Community Co-Operative

My Favourite Coffee Shop
Whittingtons Tea Barge

The Lovely Lunch
TuTu’s Ethiopan Table

Restaurant of the year
Cote Brasserie

Learner of the year
Julie Pearce – John Lewis Partnership

“Shooting Star”
Kelly Mace, The Funky Barnet

Manager of the year
Kirsty Hunter, Hotel Chocolat

Promotional Initiative of the year
Dancia International

Store Design and Environment of the year
Hugo Boss

Independent Retailer of the year
Jacobs Of Reading

Multiple Retailer of the year
John Lewis Partnership

Retailer of the year
John Lewis Partnership